Subscriptions

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Subscriptions enable you to send insights or dashboards to your email or Slack on a regular basis.

Looking to subscribe to events or actions? See our webhooks docs to learn how to set up Slack or Teams messages or custom behavior on events and actions.

To get started, open the dropdown menu in the top right of any insight or dashboard and click "Subscribe."

New Subscription Button

Email subscriptions

When configuring an email subscription you can subscribe multiple emails at once, whether they are a member of your PostHog team or not and set the frequency of the subscription.

New Subscription Button

Once saved, any emails not already subscribed receives a notification email informing them what you have subscribed them to. You can optionally include a small personalized message that is sent along to them.

🚧 For self-hosted instances, you need to have configured the SMTP email settings in instance settings.

Slack subscriptions

To set up a Slack subscription, you first need to install the PostHog Slack App. This can be done in the subscription set up modal or in your project settings.

Add to Slack button

You can configure a subscription to be sent to any Slack channel in your workspace that the PostHog Slack App has access to. To add access to a channel in Slack, click:

  1. The channel name
  2. The "Integrations" tab
  3. The "Add an app" button
  4. Choose "PostHog"

Back in PostHog, you can then select any channel the app has access to and set a frequency. Private channels are only listed if you have already added PostHog to the relevant channel.

Slack channel selection

🚧 For self-hosted instances, you need to have configured the Slack App in instance settings.

Questions?

  • Artem
    16 days ago

    Custom Services Support

    Hey! Any plans on adding new destinations?

    It's very unpopular but we use custom bots in telegram that's sending analytics from other services.

    I know we can make it through the API usage but direct integration would be really helpful

  • Daniel
    5 months ago

    Time Zone Used?

    What time zone does this feature use?

    • Daniel
      Author4 months ago

      Hello?

  • Mohammad Salman
    8 months ago

    Setting up Alert

    Hi, Is there an option to set up an alert on the subscriptions or any feature so we are notified if any Conversion falls by a certain percentage?

    • Steven(he/him)
      8 months ago

      Hey @mohammad salman/30448 , You can use custom webhooks to set up alerts for certain events (or use a webhook to send an alert to Slack), but since a conversion failing by a certain percentage is output from an insight, rather than an event, that might be trickier.

      That could be a good idea to add a feature request for. We can't promise that we'll build every feature request, as we have a lot on our roadmap, but we'll certainly give it serious thought!

    • Mohammad Salman
      Author8 months ago

      Thank you, Steven, for your response, it is much appreciated!

  • Kaupo
    10 months ago

    Can't find PostHog Slack App

    I have set up the Slack integration under project settings, but when trying to add PostHog Slack App to the channel I can't find it anywhere.

    Not in the installed apps. Not in the directory/marketplace.

    Any suggestions?

  • fahid
    2 years ago

    CSV Based Subscription

    Can we have CSV based subscription instead of images?

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